Shipping policy

Effective Date: July 25, 2026Website:Braveoff.store
Processing & Dispatch TimeAll orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and statutory holidays)and delivery with in 2-3 days after dispatch.Orders placed after 3:00 PM or during weekends will begin processing on the following business day.You will receive an automated tracking notification via email once your order has been dispatched.2. Shipping Options & Delivery TimelinesShipping OptionEstimated Delivery TimeDetailsStandard Rate calculated at checkout
1. Order TrackingOnce your order ships, you will receive a tracking link via email. Please allow up to 24 hours for tracking updates to populate on the courier's portal.4. Delivery Address & Re-ShipmentCustomers are responsible for entering complete and correct shipping details at checkout.Address Corrections: If you notice an error in your address, email us immediately at sharonprakash18@gmail.com Address updates cannot be made once an order is dispatched.Returned Deliveries: If a shipment is returned due to an incomplete address or multiple failed delivery attempts, the customer will be responsible for additional shipping fees to re-send the package.
2. Damaged or Lost PackagesDamaged Goods: If your package arrives damaged during transit, notify us within 48 hours of receipt with clear photos/videos of the damaged item and original packaging.Delivered Status: Braveoff is not responsible for packages marked as "Delivered" by the logistics provider. Please verify with local post offices or building management if missing.6. Customs & Import Duties (International)All local customs fees, tariffs, or import taxes required for international shipments are the sole responsibility of the customer.
3. Contact InformationIf you have any questions regarding your shipment, reach out to our support team:Email:sharonprakash18@gmail.com